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Adstran Privacy Policy

Last modified: July 22, 2022



Advanced Structural Analysis, LLC (“Adstran” or ”We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit one of our webpages (collectively, our “Website”), while using our software, and/or while interacting with us in connection with support, maintenance, or use of our software, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

·         On our Website.

·         In email, text, and other electronic messages between you and Adstran.

·         Through the Adstran software you download from our Website.

·         In support/maintenance interactions.

It does not apply to information collected by:

·         Us offline or through any other means.

·         Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through our Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.  If you do not agree with our policies and practices, your choice is not to use our Website or download our software.  By accessing or using our Website or software, you agree to this privacy policy.  This policy may change from time to time (see our website  Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.


Children Under the Age of 16

Our Website is not intended for children under 16 years of age.  No one under age 16 may provide any personal information to our Website.  We do not knowingly collect personal information from children under 16.  If you are under 16, do not use or provide any information on our Website or register on our Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.  If we learn we have collected or received personal information from a child under 16, we will delete that information.  If you believe we might have any information from or about a child under 16, please contact us using the contact information at the end of this Privacy Policy.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

·         By which you may be personally identified, such as name, postal address, e-mail address, and/or telephone number (“personal information”).

·         That is about how you use or plan to use the Adstran software.

·         About your Internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

·         Directly from you when you provide it to us.

·         Automatically as you navigate through our Website.  Information collected automatically may include usage details, IP addresses, and information collected through cookies.

·         From third parties, for example, our business partners, such as data processing providers used in connection with your making of payments.


Information You Provide to Us

The information we collect on or through our Website may include:

·         Information that you provide by filling in forms on our Website.  This includes information provided at the time of registering to use our Website, subscribing to our services, etc.  We may also ask you for information when you report a problem with our Website.

·         Records of your correspondence (including e-mail addresses), if you contact us.

·         Details of transactions you carry out through our Website, and order fulfillments.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

·         Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on our Website.

·         Information about your computer and Internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include:

·         Cookies (or browser cookies).  A cookie is a small file placed on the hard drive of your computer.  You may refuse to accept browser cookies by activating the appropriate setting on your browser.  However, if you select this setting, you may be unable to access certain parts of our Website.  Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Support Interactions and Information You Provide

In the course of providing you with support, training, etc. related to the use of our software that you download from our Website, we may ask you to share input data, output data, and/or details of how the software is operating at your end.  For example, you might contact us to better understand how to use the software with particular exemplary structural elements and in the process disclose to us some structural element details and how you are using our software.

We would not intentionally use the information you provide in a support interaction for purposes other than providing you with the support you requested.  However, we would prefer that you consider whether the information you provide is highly confidential and whether that information is the confidential information of third parties that you are obligated to keep confidential.  In many cases, we would be able to provide you with the support and training you need without you having to disclose to us structural elements or other information that might be highly confidential.


Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on our Website are served by third parties, such as content providers, and application providers.  These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website.  The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used.  If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

·         To present our Website and its contents to you.

·         To provide you with information, products, or services that you request from us.

·         To fulfill any other purpose for which you provide it.

·         To provide you with notices about your account/subscription, including expiration and renewal notices.

·         To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

·         To notify you about changes to our Website or any products or services we offer or provide though it.

·         In any other way we may describe when you provide the information.

·         For any other purpose with your consent.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

·         To our subsidiaries and affiliates.

·         To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

·         To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Adstran’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Adstran about our Website users is among the assets transferred.

·         To fulfill the purpose for which you provide it.

·         For any other purpose disclosed by us when you provide the information.

·         With your consent.

We may also disclose your personal information:

·         To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

·         To enforce or apply our terms of use of Adstran’s software and other agreements, including for billing and collection purposes.

·         If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Adstran, our customers, or others.  This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.


Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us.  We have created mechanisms to provide you with the following control over your information:

·         Tracking Technologies.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly.

·         Promotional Offers from Adstran.  If you do not wish to have your contact information used by Adstran to promote our own products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (e.g., the order form or registration form, or at any other time by logging into your account with our Website and adjusting your user preferences in your account profile.  If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.  This opt out does not apply to information provided to Adstran as a result of a product purchase, warranty registration, product service experience or other transactions.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices.  Please see the “Your State Privacy Rights” section of this Privacy Policy for more information.


Accessing and Correcting Your Information

You can review and change your personal information by logging into our Website and visiting your account profile page.

You may also send us an e-mail using the contact information at the end of this Privacy Policy to request access to, correct or delete any personal information that you have provided to us.  We cannot delete your personal information except by also deleting your user account and this may adversely affect your ability to continue to use our software.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices.  Please see the “Your State Privacy Rights” section of this Privacy Policy for more information.


Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.  To learn more about California residents’ privacy rights, visit CCPA AND CPRA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS.  To make such a request, please send an e-mail or write to us using the contact information at the end of this Privacy Policy.

To learn more about consumer privacy rights in other states and how to exercise them, visit STATE PRIVACY NOTICES.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

·         Confirm whether we process their personal information.

·         Access and delete certain personal information.

·         Data portability.

·         Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

·         Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.

·         Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please make a request using the contact information at the end of this Privacy Policy.

Nevada provides its residents with a limited right to opt-out of certain personal information sales.    However, we do not currently sell data triggering that statute’s opt-out requirements.


Data Security

The safety and security of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.  We urge you to be careful about giving out information in public areas of our Website like message boards.  The information you share in public areas may be viewed by any user of our Website.

Unfortunately, the transmission of information via the Internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on our Website.


Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on our Website’s home page.  If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account.  The date the privacy policy was last revised is identified at the top of the page.  You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.


Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

1111 S Grand Ave, #907, Los Angeles, California, 90015.

This Privacy Policy is available at

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